Privacy statement

Literacy Solutions is committed to protecting your privacy.

We understand that visitors and users of this website may be concerned about the confidentiality and security of any personal information provided. The following statement will help you understand how Literacy Solutions collects, uses and safeguards personal information provided to us on our web site.

When you visit our site

We do not collect personally identifying information from users unless you provide it to us voluntarily, however a record of your visit is logged to determine the site's usage statistics and may include:

• The date and time of your visit to the site
• The pages you accessed and documents downloaded
• The Internet address of the server accessing our site.

From time to time we may compile a list of most frequently used search words to identify the areas of greatest interest. No attempt will be made to identify users or their browsing activities except where required by law to do so.

How we handle your personal information

If you email us

• We will record your email address
• We will only use your email address for the purpose for which you provided it
• It will not be added to any other mailing list unless you request to be kept updated on any specific matter
• We will not use your email address for any other purpose
• We will not disclose it without your consent except where Literacy Solutions is required by law to disclose certain information.

If you request posted information from us

• We may record your name, title, street address, company, telephone and fax numbers and area of interest identified in your request
• We will only use this information for the purpose for which you provided it
• It will not be added to any external mailing list
• We will not disclose it without your consent except where Literacy Solutions is required by law to disclose certain information
• You are under no obligation to provide us with this information but, without it, we cannot provide you with the information you request.

How we protect your information

We will not sell, rent, trade or otherwise disclose personally identifying information you provide us to anyone outside of Literacy Solutions except for the purpose for which the information is gathered or if required by law.

We provide a secure environment and a reliable system but you should be aware there are inherent risks associated with the transmission of information via the Internet. For those who do not wish to use the Internet, Literacy Solutions provides alternative ways of obtaining and providing information.

Tracking technologies

We use tracking technologies from Google (Google Analytics) in some circumstances. This tracking does not attempt to identify users individually. We do not store any personal information, unless the authority to do so is explicitly implied by your actions.

Further enquiries

If you have any questions about the privacy matters described in this statement, please contact us.